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Microsoft 365

​M365 is the primary platform for communication, collaboration, and data storage in most modern organizations. A compromise in Microsoft 365 can lead to email breaches, data leaks, ransomware attacks, and regulatory violations—with far-reaching business and reputational consequences.

Why Keeping Microsoft 365 Secure Is So Important
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It's a Central Repository of Business Data

  • M365 hosts email (Exchange), files (OneDrive, SharePoint), chat (Teams), and more.

  • Sensitive data like contracts, PII, financials, and trade secrets are all stored within the M365 environment.

 A breach can expose confidential information and intellectual property.

It’s a Primary Target for Attackers

  • Microsoft 365 is a top target for phishing, business email compromise (BEC), and ransomware.

  • Attackers exploit stolen credentials, OAuth token abuse, or vulnerable third-party integrations.

A compromised M365 account can be used to launch internal phishing campaigns, harvest sensitive data, or redirect payments.

Email Compromise Can Be Catastrophic

  • Email remains the #1 attack vector in cyber incidents.

  • Compromised mailboxes can be used to spoof executives, trick suppliers, or steal financial information.

Attackers often set inbox rules to silently forward or delete messages, making detection difficult.

M365 Powers Hybrid and Remote Work

  • M365 is essential for enabling remote and hybrid teams via Teams, OneDrive, and cloud apps.

  • Downtime or unauthorized access can disrupt operations across the entire organization.

If M365 goes down or is locked due to an attack, your business stops.

It's Subject to Regulatory and Legal Scrutiny

  • M365 must comply with GDPR, HIPAA, ISO 27001, CMMC, SOX, and other frameworks.

  • Auditors and regulators expect strong controls over identity, access, data retention, and logging.

Misconfigured M365 security settings can result in fines, lawsuits, or reputational harm.

Misconfigurations Are Common and Risky

  • Out-of-the-box settings are not secure enough.

  • Common issues include:

    • Inactive users with access

    • Excessive admin privileges

    • External sharing without control

    • Unprotected mailboxes or Teams chats

Many organizations operate with “open by default” settings, exposing themselves unnecessarily.

How We Can Help:

Microsoft 365 Readiness Assessment

  • Current state analysis (email, collaboration, endpoint, identity)

  • Tenant and license review

  • Migration readiness and gap analysis

  • Roadmap development

    • Use Case: Foundational planning before migrating or optimizing Microsoft 365.

M365 Tenant
Setup & Configuration

  • Initial tenant creation and domain configuration

  • DNS, security, and compliance baseline setup

  • Admin roles, billing, and support configuration

    • Use Case: Greenfield M365 deployment, re-architecture, or prep for migration

Exchange Online Migration

  • Migration from on-prem Exchange, G Suite, or IMAP

  • Hybrid Exchange configuration

  • Mail flow, transport rules, and archive setup

    • Use Case: Seamless email migration with minimal downtime.

Microsoft Teams Deployment & Adoption

  • Architecture planning (chat, channels, apps, calling)

  • Governance, retention, and external access policies

  • Teams voice (Direct Routing or Calling Plans)

  • Change management and user training

    • Use Case: Roll out Teams as a collaboration or telephony solution.

SharePoint Online & OneDrive Deployment

  • Information architecture design

  • Migration from file shares, on-prem SharePoint, or Box

  • Permissions, metadata, and retention policies

    • Use Case: Cloud file storage and collaboration strategy.

Endpoint Management with Intune

  • Device enrollment (Windows, macOS, iOS, Android)

  • Configuration profiles and compliance policies

  • App deployment and conditional access

    • Use Case: Modern endpoint management and BYOD strategy.

Security  Hardening

  • Microsoft Defender for Identity Setup and Configuration

  • Microsoft Defender for Office 365 Setup and Configuration

  • Microsoft Defender for Cloud Apps Setup and Configuration

  • Microsoft Defender for Endpoint Setup and Configuration

Compliance Hardening

  • Data Loss Prevention (DLP)

  • Retention Policies

  • Legal hold

  • Information Protection

  • eDiscovery, audit logging, and retention policies

    • Use Case: Meet regulatory, legal, or internal compliance needs.

Microsoft 365 Identity Integration

  • Azure AD / Entra ID integration

  • SSO setup for 3rd-party apps

  • MFA, Conditional Access, and role-based access setup

    • Use Case: Ensure secure, seamless identity management.

Microsoft 365 Backup & Business Continuity Planning

  • Immutable backup solutions for M365 (3rd-party: Veeam, Rubrik, etc.)

  • Recovery testing and DR runbooks

  • RPO/RTO planning

    • Use Case: Meet business continuity requirements beyond native M365 limits.

Adoption, Change Management & Training

  • User enablement programs

  • Champions and change agent training

  • Custom help desk documentation

    • Use Case: Drive end-user engagement and reduce support tickets.

Licensing Optimization & Cost Management

  • Licensing assessment and SKU rationalization

  • Usage reporting and cost forecasts

  • Microsoft 365 E5 security vs. 3rd-party ROI analysis

    • Use Case: Maximize ROI and avoid over-licensing.

Take the First Step Toward Digital Trust

In today’s digital world, identity is your first and most critical line of defense. At RND Tech, we specialize in protecting what matters most — your people, your data, and your digital infrastructure. Whether you're navigating compliance, building a zero trust architecture, or responding to emerging threats, we're here to help.

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